Privacy Policy

Thank you for visiting the Clarity Orthopaedics website (hereinafter referred to as "Clarity Orthopaedics", "we", "us", or "our"). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you engage with our services. By using our website, products, and services, you consent to the practices described in this policy.

Clarity Orthopaedics takes care to protect the privacy of its clients, gathering and processing your personal information in accordance with this policy, complying with all relevant data protection regulations and laws.  

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Data Controller

Clarity Orthopaedics, with registered address at Larch House, Parklands Business Park, Denmead, Hampshire, PO76XP, and Registration Number 12966821, is the data controller for the personal information you provide to us. Clarity Orthopaedics is registered with the Information Commissioners Office registration number: ZA800111

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Why we collect personal information:

We only collect and process personal information for the lawful purpose of business administration, including health administration, research, staff administration and accounting.

We process information to support the provision of a healthcare service. We may also use information to monitor and evaluate the service we provide; however, this type of information will usually be anonymised.  

Clarity Orthopaedics will never collect any unnecessary personal information from you and will only ever process your information in the way outlined in this policy.

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What personal information do we collect:

We may collect various types of information from you, including but not limited to:

  • Contact Information: Name, email address, phone number, company name, job title.
  • Demographic Information: Age, gender, location.
  • Communication Information: Information you provide when you communicate with us, such as emails or messages sent through our website.
  • Usage Data: Information about how you use our website, products, and services, including IP address, browser type, operating system, and pages visited.

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How we use your personal information

We use your personal information for the following purposes:

  • Providing Services: To deliver and improve our marketing and development services.
  • Communication: To respond to your inquiries, provide updates, and send marketing communications if you have opted in.
  • Analytics: To analyse usage patterns, track website traffic, and improve user experience.
  • Legal Obligations: To comply with legal requirements and regulations.

Clarity Orthopaedics takes your privacy seriously and we will never disclose your personal data without your consent, unless required to do so by law.  

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Data Retention Policy

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

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Your Rights

Subject to applicable data protection laws, you have the following rights regarding your personal data:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Rectification: Request correction or update of inaccurate or incomplete personal data.
  • Right to Erasure: Request deletion of your personal information under certain circumstances.
  • Right to Restriction: Request the restriction of processing of your personal data.
  • Right to Data Portability: Request a copy of your personal data in a machine-readable format.
  • Right to Object: Object to the processing of your personal data in certain situations.
  • Right to Withdraw Consent: Withdraw consent where we rely on your consent for processing.
  • You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached. Visit www.ico.org.uk for more information.

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To exercise these rights, please contact us at sally@medicalsecretaries.co.uk.

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Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at sally@medicalsecretaries.co.uk.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

This policy was updated on the 16th December 2025

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